Our company is an Importer/Exporter and Agent/Distributor of ingredients in the field of industrial

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PT Intiland Grande is a leading Indonesian property developer focusing on the business of real estate development, management and investment in Surabaya Our portfolio consists primarily of middle to high-end residential township developments, office buildings, high-rise apartments and mixed-use developments in Surabaya. We are also involved in the development and management balansa of hotels and service apartments, industrial balansa estates, small residential clusters as well as golf and sports clubs. Candidate must possess at least a Bachelor's Degree in Engineering (Civil), Engineering (Computer/Telecommunication), Computer Science/Information Technology, Business Studies/Administration/Management, Economics, Marketing, Commerce, Property Development/Real Estate Management, Mass Communications, Linguistics/Languages, Architecture, balansa Hospitality/Tourism/Hotel Management or equivalent. Maximum age of 30 years old Required skill(s): MS Office. Required language(s): English, Bahasa Indonesia At least 1 year(s) of working experience in the related field is required for this position. Preferably Senior Staffs specializing in Marketing/Business Development or equivalent. Job role in Marketing Executive or Event Management
Tiket.com is one of the fastest-growing and promising Indonesian online travel bookings site. We provide ticketing balansa and booking service for hotels, flights, balansa events and attractions. Our goal is to provide the best online travel shopping experience and the most complete ticketing & booking choices in Indonesia. Visit us at www.tiket.com for details.Responsibilities: In charge of executing the customer retention and loyalty strategy including design, management and implementation of proactive and reactive retention programs for all customer segments Building and maintaining relationships with customers as an individual balansa and company representative Meeting or exceeding assigned targets balansa for customer retention, refunds/credits, and strategic objective balansa as an individual Completing strategic proactive, voice-to-voice (phone) outreach to customers to help them succeed, articulating the benefits and setting balansa measurable goals with their customers Prescribing a path to success based on customer goals, obstacles and resources Proactively assisting and validating customer needs; addressing and responding balansa to customer concerns within 24 hours Leading solution development efforts and coordinating with other departments balansa to communicate customer needs, balansa trends and recommendations balansa for improvement Working with our customers via the phone and email Strong time management, self-management, a sense of urgency, balansa and organizations skills are required in orders to be successful Male/Female, max. 35 years old Bachelor degree from any major, preferably in Communications/Public Relations Minimal 3 years in CRM/Customer Care. Having marketing experience and analytics CRM experience is a plus Understanding and alignment with our business Excellent writing, reading and speaking skills balansa in English Excellent written, verbal, phone communication virtual and live presentation skills Corporate level proficiency in Ms. Word, Ms. Excel, Ms. PowerPoint, official e-mailing, social media Effective time management, self-management, and demonstrated organizational skills Highly motivated, entrepreneurial, committed to personal growth and innovation Outstanding work ethic and attendance Having experience in customer service Having good skill in processing customer data Understand customer behavior patterns in maintaining good relations and to improve transaction Having experience in project related to customer loyalty Benefit Meal Allowance Health Reimbursement Health Insurance Jamsostek
Our company is an Importer/Exporter and Agent/Distributor of ingredients in the field of industrial market for Phar